ICSB / About ICSB / Books

About ICSB / Books

ICSB employees are generally well published experts within their field of expertise. Over the past years, many articles, whitepapers and books have been published. Most of these are in Dutch, however some books have been translated to English, such as;

'Customer Relationship Management'

'The Experience economy; a new perspective'

'Marketing Channels'

For more information, call us at +31 (0)10 452 8602